Homeowner Reviews

"I received excellent customer support, and quickly. Thank you so much!"

Excellent pre-sales service and post-fitting customer care. The product (windows & bi-folding doors) have made a huge difference to the look of our house as well as the warmth inside! We have used Everglade on 2 separate occasions and have been very happy both times.

Just had patio doors fitted. Everglade Windows have been a delight to deal with from first enquiry to fitting. Everyone I have dealt with have been efficient and considerate and I can’t thank the fitters enough for their politeness, efficiency and tidiness. Would very highly recommend Everglade to anyone wanting to replace their windows/doors.

I rarely bother to review companies but I’m making an exception with Everglade Windows. I have renovated many houses and it’s rare to deal with such an excellent professional company. I had a problem with one set of Heritage doors not … More

Brilliant company from beginning to end. Worked to our requirements, provided detailed quotes, took time to answer questions and provided lovely fitters who were so clean and tidy! I wouldn't hesitate to recommend them.

We’ve looked at various companies prior to Everglade and it was NOT pleasant experience. We’ve spent lot of time talking and waiting for answers to our questions which more often than not had to span two or more layers upstream to be dealt with. We’ve clocked up hundreds of miles on the road visiting showrooms whenever one existed. We’ve used Everglade to build us large sliding aluminium doors, kitchen window to match and front door with sidelights. We must say that we are very happy with the service and the product. When visited Everglade we were met by polite receptionist (Mina I believe). We were introduced to very pleasant and friendly YET professional sales advisor. Chabane answered most of our questions on first instance, he drove us around to view similar products and kept us well informed and updated at all times throughout the process. Everglade have large and bright showroom which was key for us. In addition all of the staff members that we’ve spoken to, including their in-house installers (particularly Julian) are knowledgeable. We'd like to also pass our thanks to Bhavik (the installation manager); he was in no rush when he took his time and joined Chabane at the early stage of the sale to explain some of the technical inquiries. Well done Everglade, and keep up the good work.

For us, the experience was excellent from beginning to end and we’ve already recommended your company to a friend. The doors look fantastic and have transformed our kitchen diner. The guarantee is the icing on the cake. Thank you.

We came to Everglade after a horrific experience with a cowboy builder who claimed to be FENSA certified, and who botched part of the job then ran off with the rest of the money.

We were reassured by Everglade's professional credentials and the positive reviews on various platforms (we have done our research!).
Salim from the sales team is extremely patient, and he's answered our many questions without delay before purchasing and even after the job was completed.
Their products are of the highest quality - we ordered a Solidor composite front door and a pair of uPVc French patio doors. Some suppliers - including Anglian - refuse to replicate the existing French door design for our living room as the opening was only 100cm, but it was not an issue for Everglade.

They also take credit cards during the ordering process, which added to our peace of mind.

The doors arrived sooner than expected after ordering and installation was swiftly booked in. The installers who attended on the day, were very polite and respectful and they covered everything up to ensure the flooring and frunishings were not damaged (other traders would not bother, in my experience). They did arrive quite late, but were willing to come back the next day to finish the job but due to work, this didn't work for us, so they booked it in for first thing that Saturday which suited us fine - and I was impressed that they were able to offer a Saturday slot.

They stayed until I was perfectly happy - as the patio doors, due to their narrow size were quite difficult to level evenly, but the installers ensured they didn't leave before it was spot on.

We had a small issue with our light fitting being knocked and a drop breaking, but they replaced it without an issue and there was no harm done.

One feedback I would have is that when old timber doors are removed, obviously there is some extent of damage expected to plastering/ window frame etc. We had quite a large chunk of plaster falling off when the old doorframe was removed, and the outer timber doorframe cracked in the middle. This in itself is not an issue, as due to the age of the building (a period property) this isn't unexpected, however I don't think the installers had the correct products with them to carry out the repairs. The crack in the doorframe was filled with silicone, where wood filler should have been used, as the silicone has to be removed before it can be painted over since wood paint will not stick to silicone. Visually, the white silicone does the job, but when you get to painting the frame it creates more work.

Similarly, the missing chunk of plaster was filled with cement/mortar (what they use around the windows when they are replaced and work well on external brick walls, but not on internal ones), instead of a plaster or filler. In order to get mortar even, you need an angle grinder as a normal sander will not work. I had to chisel off the cement filling and re-fill with appropriate filler before being able to paint over and correct the wall.

Again, these are not huge issues, and luckily I was able to correct them myself, but some extent of DIY knowledge was required. Easily rectified by the installers having a pot of filler on them when attending jobs!

All in all, we are very happy with the new doors and the customer service provided by Salim has been excellent. Luckily we haven't got any more doors, but will definitely use them again in the future if required and will happily recommend them to friends & family.

Everglade has a very large showroom which was very useful for us. Their staff are very knowledgeable and they have a good selection of quality products. They were a lot more high end than other companies we came across. The fitting team did an excellent job and were very tidy and polite. Overall wonderful experience. Thanks

“We were very happy and comfortable speaking with Sailesh and Bhavik throughout the whole process. Keep up the outstanding work and look forward to recommending Everglade when my friends and family see our amazing new windows and doors.”

We had crittle style windows & doors fitted by Everglade in June 2019. The representative, Vince spent a lot of time with us in designing a good fit for our unusual sized openings. All looked good after fitting. However there were some problems with one of the doors about a month after the fitting. But it was resolved to our satisfaction by the second lot of fitters who were excellent. The finished look is really great.

We love the sightlines and the very square profile of the frame. The clever engineering of the stainless steel wheels gives the heavy panes a really easy glide.

Exceptionally high quality products, we initially used Everglade for our windows which were superb! This time I purchased a made to order composite front door and an internal full glass UPVC door. Both doors are fantastic and exactly what we had hoped for. I visited the Everglade premises to view the showroom and was also lucky enough to be shown around the factory. Everglade have a massive range of products that cater for differing window and door needs, I was truly impressed by their state of the art machinery, the scale of the company and their stringent quality control processes. The company provide an easy to use professional booking service and pay huge attention to detail ensuring their products meet the right specifications. I can’t thank the team at Everglade enough! I would definitely order from them again and recommend them to others.

I will be writing another review in a couple of months when instalation is fully finished and we move in the house. Here is my review for the process so far. Aluminium Windows product is very good. I am very happy with sales process and … More

I recently had my windows replaced by Everglade. The service from the initial consultation, right through to the fitting was exemplary. We're really pleased with the final result and will be recommending their services to family and friends.

Aluminium windows and huge patio doors Having visited a number of aluminium manufacturers we decided to use Everglade for our windows and the patio doors on our kitchen extension. The service they provided and the information about the products was great. They were also the only company that were able to install huge patio doors (2.7 metres). We are very pleased with the results. The quality is excellent. We had an issue with the hinges on one window and they immediately came out and changed them. Everglade is a nice, trustworthy company with good products and a good service mentality. Their price is in the mid range but I think it is good value for the products supplied. I would not hesitate to recommend them.

I rarely bother to review companies but I’m making an exception with Everglade Windows. I have renovated many houses and it’s rare to deal with such an excellent professional company. I had a problem with one set of Heritage doors not fitting properly, it turns out the fitters I used hadn’t installed them correctly, not only did Everglade arrange for people to come around to help, but they rectified the original installer’s mistake. The guys they sent round were brilliant, they said the doors were a couple of millimetres out but nothing bad, they managed to fix them by putting in a couple of shims, I’m delighted and thank you again to all at Everglade, a really top company and a pleasure to deal with. From start to finish I’ve dealt with three people, Magda, Dave, and Bhavik, all of which have been incredibly helpful. A top team in a top company, Highly recommended,

We bought some aluminium windows and bifold doors from everglades. We dealt with Sailesh and Bhavik, they were really helpful and the product is fantastic. We would definitely use them again and would recommend them.

Everglade was recommended to me by a friend. I wanted a bi fold door for an extension and also a front door. The showroom was bright and airy and all the doors I wanted to see were on display which was useful especially when looking at the bi fold door as I could hands on see how it worked. The salesperson was very knowledgeable and took time to go through the different options with us. We didn't feel rushed at all and met a few times before placing our order. He was also really accommodating with the installation of the bifold door as the builders were delayed and we had to push back the original installation date. The fitters themselves worked quickly and didn't leave a mess. They went through how to use everything before they left and we are extremely pleased with the overall installation. Our new front door looks amazing and we've had lots of positive comments from visitors. Thank you for a job well done.

I rarely bother to review companies but I’m making an exception with Everglade Windows. I have renovated many houses and it’s rare to deal with such an excellent professional company. I had a problem with one set of Heritage doors not fitting properly, it turns out the fitters I used hadn’t installed them correctly, not only did Everglade arrange for people to come around to help, but they rectified the original installer’s mistake. The guys they sent round were brilliant, they said the doors were a couple of millimetres out but nothing bad, they managed to fix them by putting in a couple of shims, I’m delighted and thank you again to all at Everglade, a really top company and a pleasure to deal with. From start to finish I’ve dealt with three people, Magda, Dave, and Bhavik, all of which have been incredibly helpful. A top team in a top company, Highly recommended, Steve Poole

Excellent service. No job is too big or small. From initial contact through to the installation, we found the entire team to be very professional, helpful and friendly. Cannot recommend highly enough. Thank you!

Superb all around, quality of product, fitting and customer care.

pleasant experience with Everglade at every stage of the process. can't thank them enough.

Everglade has a very large showroom which was very useful for us. Their staff are very knowledgeable and they have a good selection of quality products. They were a lot more high end than other companies we came across. The fitting team did an excellent job and were very tidy and polite. Overall wonderful experience. Thanks

I have used Everglade Windows since 2000. I have just had large bay windows installed in one of my properties. They are professional, reliable, responsive and hassle free to work with it. The quality of the windows are excellent. I did get quotes and demonstrations from other suppliers in the past and was horrified at their sales methods and pricing structures. I would highly recommend Everglade and will use them in the future.

The work by Double Glazing has been carried out from 20th May 24 to 23rd May 24. We are very happy and appreciated the Excellent work carried out by your contractors Julian & his colleague were very efficient with time keeping arriving on time and very neat. Also to bring to your attention that once Julian & colleague completed fitting on each Windows they would ask me & my wife to check the work if there was any issue he would rectify there and then. Despite what the weather was they made sure to complete each windows and ensuring all was left in immaculate state. Excellent Contractors and give them 5 *****

Very professional service, sales rep Mr Vince Peeris very vey helpful, installers did excellent job without leaving a single mark on the walls, quality of the window/doors outstanding. I am a happy customer. Andrew Kemp

Had 12 "A rated" windows installed in July, by Nick, who was great. He cleaned up after each window, and there is no need for any internal decoration. Surprised he could do all by himself, and from the inside only on upstairs windows, but that saved on getting scaffolding in over the Conservatory. Nearly a month after installation, we are really pleased with the windows and finish. We can no longer hear our neighbour come home and close his car doors, which on our old windows even when closed, sounded like we did not have any. So sound proofing a massive improvement, as Frames and Glass appear much thicker than my old windows. New external sills fitted. Obviously hoping when winter arrives, will keep us nice and warm. Thanks to Nick and Mike at Everglade, and all the support guys who made them.

Great Service from Vincent for handling our purchase of Air Sliding doors. Highly recommend for best quality for price from all the various sliding doors I viewed.

Amazing service and top quality products. Had bifolds, windows and lanterns from Everglade 6 months ago - transformed the space, very smooth operation, insulate against heat in the summer, no complaints. Thanks for great products and service!