Homeowner Reviews
We love receiving feedback from happy customers.
These are some comments we’ve had from happy homeowners who have chosen Everglade Windows products for their home improvements.
- Andrew KempVery professional service, sales rep Mr Vince Peeris very vey helpful, installers did excellent job without leaving a single mark on the walls, quality of the window/doors outstanding. I am a happy customer. Andrew Kemp
- Alex, LondonGreat doors, and really good service. Really impressed…we were not disappointed. Lovely showroom, very knowledgeable and helpful staff.
- Kathy dennisFantastic service and even better doors and windows ! Excellent quality my new porch now looks amazing,thank you to every one at Everglade.Special thanks to Mike for getting up early on a Saturday morning so we could collect our doors and windows. Would definitely recommend them .
- Vishaal ShahWe were very impressed with the service provided by the Everglade team. In particular their fitting service was amazing. They did an amazing job – completely changed my impression of tradesmen!! Really well spoken, polite and efficient in all the work.
- Arun BuddhanGreat Service from Vincent for handling our purchase of Air Sliding doors. Highly recommend for best quality for price from all the various sliding doors I viewed.
- Jay, Middlesex“We were very happy and comfortable speaking with Sailesh and Bhavik throughout the whole process. Keep up the outstanding work and look forward to recommending Everglade when my friends and family see our amazing new windows and doors.”
- Julian PayneDealing with Everglade was clear and simple all the way through, from pre-sales advice and information, technical spec and finally the installation team. The comparative quote I got was around up to 50% cheaper in comparison to two other companies. The technical survey was comprehensive and the installation completed without fuss and as little mess as possible. It's early days of course but already we notice less noise from outside and our flat feels warmer and more secure. We believe we have had good value for money dealing with Everglade.
- Mark ConyersReally good product and excellent customer service. I would highly recommend this company.
- Anja, LondonChabane was very professional and helpful. I had bad experiences with other salesmen from other companies who assumed because I had a little child with me I was neither the decision maker nor would I be able to afford certain products … Chabane was not only patient when my daughter got restless but also treated me with respect. This in combination with the solid quality of the door itself was a determining factor for placing an order … Overall really happy with everything and would recommend Everglade.
- Mihir PattniAmazing service and top quality products. Had bifolds, windows and lanterns from Everglade 6 months ago - transformed the space, very smooth operation, insulate against heat in the summer, no complaints. Thanks for great products and service!
- asifaWe had a sliding door and windows installed today in our loft - everything seems to have gone without a hitch. Very professional installers. It's early days but the products look to be of a high quality. A special thank you to Vincent who explained everything very clearly at the showroom and was very patient with us when we had to change plans at the last minute. AJ, Ealing
- Francesca LaneEverglade has a very large showroom which was very useful for us. Their staff are very knowledgeable and they have a good selection of quality products. They were a lot more high end than other companies we came across. The fitting team did an excellent job and were very tidy and polite. Overall wonderful experience. Thanks
- Babita RikhiI am so delighted with my new windows and front door. Everglade windows are a highly experienced organization, they have a great range of quality products, offered me a very competitive price and above all, an exceptional, outstanding … More
- Ann AckermanJust had patio doors fitted. Everglade Windows have been a delight to deal with from first enquiry to fitting. Everyone I have dealt with have been efficient and considerate and I can’t thank the fitters enough for their politeness, efficiency and tidiness. Would very highly recommend Everglade to anyone wanting to replace their windows/doors.
- harshal padhyeI will be writing another review in a couple of months when instalation is fully finished and we move in the house. Here is my review for the process so far. Aluminium Windows product is very good. I am very happy with sales process and … More
- Bryony, LondonFor us, the experience was excellent from beginning to end and we’ve already recommended your company to a friend. The doors look fantastic and have transformed our kitchen diner. The guarantee is the icing on the cake. Thank you.
- Alex Forbesreally impressed with everglade throughout. They had been recommended to us and we were not disappointed. Lovely show room, v knowledgeable and helpful staff and great doors.
- Chris GWe bought some aluminium windows and bifold doors from everglades. We dealt with Sailesh and Bhavik, they were really helpful and the product is fantastic. We would definitely use them again and would recommend them.
- rakesh kumarEverglade supplied a large patio door on time and in a very professional manner. My builder installed the door but there was a slight misalignment with the lock. The fitters from Everglade came quickly and fixed the problem brilliantly. Great job customer support.
- Claudia MeszarosWe came to Everglade after a horrific experience with a cowboy builder who claimed to be FENSA certified, and who botched part of the job then ran off with the rest of the money.
We were reassured by Everglade's professional credentials and the positive reviews on various platforms (we have done our research!).
Salim from the sales team is extremely patient, and he's answered our many questions without delay before purchasing and even after the job was completed.
Their products are of the highest quality - we ordered a Solidor composite front door and a pair of uPVc French patio doors. Some suppliers - including Anglian - refuse to replicate the existing French door design for our living room as the opening was only 100cm, but it was not an issue for Everglade.
They also take credit cards during the ordering process, which added to our peace of mind.
The doors arrived sooner than expected after ordering and installation was swiftly booked in. The installers who attended on the day, were very polite and respectful and they covered everything up to ensure the flooring and frunishings were not damaged (other traders would not bother, in my experience). They did arrive quite late, but were willing to come back the next day to finish the job but due to work, this didn't work for us, so they booked it in for first thing that Saturday which suited us fine - and I was impressed that they were able to offer a Saturday slot.
They stayed until I was perfectly happy - as the patio doors, due to their narrow size were quite difficult to level evenly, but the installers ensured they didn't leave before it was spot on.
We had a small issue with our light fitting being knocked and a drop breaking, but they replaced it without an issue and there was no harm done.
One feedback I would have is that when old timber doors are removed, obviously there is some extent of damage expected to plastering/ window frame etc. We had quite a large chunk of plaster falling off when the old doorframe was removed, and the outer timber doorframe cracked in the middle. This in itself is not an issue, as due to the age of the building (a period property) this isn't unexpected, however I don't think the installers had the correct products with them to carry out the repairs. The crack in the doorframe was filled with silicone, where wood filler should have been used, as the silicone has to be removed before it can be painted over since wood paint will not stick to silicone. Visually, the white silicone does the job, but when you get to painting the frame it creates more work.
Similarly, the missing chunk of plaster was filled with cement/mortar (what they use around the windows when they are replaced and work well on external brick walls, but not on internal ones), instead of a plaster or filler. In order to get mortar even, you need an angle grinder as a normal sander will not work. I had to chisel off the cement filling and re-fill with appropriate filler before being able to paint over and correct the wall.
Again, these are not huge issues, and luckily I was able to correct them myself, but some extent of DIY knowledge was required. Easily rectified by the installers having a pot of filler on them when attending jobs!
All in all, we are very happy with the new doors and the customer service provided by Salim has been excellent. Luckily we haven't got any more doors, but will definitely use them again in the future if required and will happily recommend them to friends & family. - Patricia PooleI rarely bother to review companies but I’m making an exception with Everglade Windows. I have renovated many houses and it’s rare to deal with such an excellent professional company. I had a problem with one set of Heritage doors not fitting properly, it turns out the fitters I used hadn’t installed them correctly, not only did Everglade arrange for people to come around to help, but they rectified the original installer’s mistake. The guys they sent round were brilliant, they said the doors were a couple of millimetres out but nothing bad, they managed to fix them by putting in a couple of shims, I’m delighted and thank you again to all at Everglade, a really top company and a pleasure to deal with. From start to finish I’ve dealt with three people, Magda, Dave, and Bhavik, all of which have been incredibly helpful. A top team in a top company, Highly recommended, Steve Poole
- Ramesh ParekhThe work by Double Glazing has been carried out from 20th May 24 to 23rd May 24. We are very happy and appreciated the Excellent work carried out by your contractors Julian & his colleague were very efficient with time keeping arriving on time and very neat. Also to bring to your attention that once Julian & colleague completed fitting on each Windows they would ask me & my wife to check the work if there was any issue he would rectify there and then. Despite what the weather was they made sure to complete each windows and ensuring all was left in immaculate state. Excellent Contractors and give them 5 *****
- SamiWe’ve looked at various companies prior to Everglade and it was NOT pleasant experience. We’ve spent lot of time talking and waiting for answers to our questions which more often than not had to span two or more layers upstream to be dealt with. We’ve clocked up hundreds of miles on the road visiting showrooms whenever one existed. We’ve used Everglade to build us large sliding aluminium doors, kitchen window to match and front door with sidelights. We must say that we are very happy with the service and the product. When visited Everglade we were met by polite receptionist (Mina I believe). We were introduced to very pleasant and friendly YET professional sales advisor. Chabane answered most of our questions on first instance, he drove us around to view similar products and kept us well informed and updated at all times throughout the process. Everglade have large and bright showroom which was key for us. In addition all of the staff members that we’ve spoken to, including their in-house installers (particularly Julian) are knowledgeable. We'd like to also pass our thanks to Bhavik (the installation manager); he was in no rush when he took his time and joined Chabane at the early stage of the sale to explain some of the technical inquiries. Well done Everglade, and keep up the good work.
- Anish PatelWe had double glazing installed and are very pleased with the end result. Great service from the design and install teams. Thank you Vince for your design service, technical survey with Ken and to Ravis team for the installation on site, they were great!. The windows look really good.
- SheenaBrilliant company from beginning to end. Worked to our requirements, provided detailed quotes, took time to answer questions and provided lovely fitters who were so clean and tidy! I wouldn't hesitate to recommend them.
- Keith, MiddlesexVery professional and personal approach from both the sales and installation team. I am very impressed. In today’s society of cuts, cuts, cuts it makes such a pleasant change to deal with people who are polite, friendly, approachable, personable and professional.
- Julian, EalingOverall the short time between my initial inquiry to the completed installation made the whole process very convenient. All the staff that I dealt with were friendly and gave quick responses to my questions.
- Linda Herman"I received excellent customer support, and quickly. Thank you so much!"
- Babita RikhiI am so delighted with my new windows and front door. Everglade windows are a highly experienced organization, they have a great range of quality products, offered me a very competitive price and above all, an exceptional, outstanding customer service; I could not recommend them and the team highly enough! Vincent, Gary, Dean, and the installation team, were all on hand through my entire installation and they dealt with any issues promptly and professionally. Everglade windows were recommended to me and I have absolutely no hesitation in recommending them too !
- Neil, St AlbansWe like aïr’s slim central locking sightline and it’s got a really smooth glide.