Homeowner Reviews
We love receiving feedback from happy customers.
These are some comments we’ve had from happy homeowners who have chosen Everglade Windows products for their home improvements.
- Keith, MiddlesexVery professional and personal approach from both the sales and installation team. I am very impressed. In today’s society of cuts, cuts, cuts it makes such a pleasant change to deal with people who are polite, friendly, approachable, personable and professional.
- Brian, MiddlesexJust a great experience from the initial visit to the showroom to when the windows were fitted. Minimum disruption caused – the installers of the windows were a total credit to your company (can they be recommended for a thank you award as they were great guys). Would gladly recommend your company to anyone.
- Mitul PatelExceptionally high quality products, we initially used Everglade for our windows which were superb! This time I purchased a made to order composite front door and an internal full glass UPVC door. Both doors are fantastic and exactly what we had hoped for. I visited the Everglade premises to view the showroom and was also lucky enough to be shown around the factory. Everglade have a massive range of products that cater for differing window and door needs, I was truly impressed by their state of the art machinery, the scale of the company and their stringent quality control processes. The company provide an easy to use professional booking service and pay huge attention to detail ensuring their products meet the right specifications. I can’t thank the team at Everglade enough! I would definitely order from them again and recommend them to others.
- TriciaI rarely bother to review companies but I’m making an exception with Everglade Windows. I have renovated many houses and it’s rare to deal with such an excellent professional company. I had a problem with one set of Heritage doors not fitting properly, it turns out the fitters I used hadn’t installed them correctly, not only did Everglade arrange for people to come around to help, but they rectified the original installer’s mistake. The guys they sent round were brilliant, they said the doors were a couple of millimetres out but nothing bad, they managed to fix them by putting in a couple of shims, I’m delighted and thank you again to all at Everglade, a really top company and a pleasure to deal with. From start to finish I’ve dealt with three people, Magda, Dave, and Bhavik, all of which have been incredibly helpful. A top team in a top company, Highly recommended,
- Julian PayneDealing with Everglade was clear and simple all the way through, from pre-sales advice and information, technical spec and finally the installation team. The comparative quote I got was around up to 50% cheaper in comparison to two other companies. The technical survey was comprehensive and the installation completed without fuss and as little mess as possible. It's early days of course but already we notice less noise from outside and our flat feels warmer and more secure. We believe we have had good value for money dealing with Everglade.
- Ramesh ParekhThe work by Double Glazing has been carried out from 20th May 24 to 23rd May 24. … More
- Winnie FreedI was delighted with all my dealings with your company
- rupal patelI recently had my windows replaced by Everglade. The service from the initial consultation, right through to the fitting was exemplary. We're really pleased with the final result and will be recommending their services to family and friends.
- Alex, LondonGreat doors, and really good service. Really impressed…we were not disappointed. Lovely showroom, very knowledgeable and helpful staff.
- Chiraag ShahGood quality windows and installation done professionally. They were one of the more expensive quotes we got but this has been justified by the excellent after care they have provided.
- Vishaal ShahWe were very impressed with the service provided by the Everglade team. In particular their fitting service was amazing. They did an amazing job – completely changed my impression of tradesmen!! Really well spoken, polite and efficient in all the work.
- Mark ConyersReally good product and excellent customer service. I would highly recommend this company.
- Jennyjenny Webb. recently had our windows and doors replaced. highly recommend this company. great job. guys were very professional quality of the windows and doors were excellent
- Patricia PooleI rarely bother to review companies but I’m making an exception with Everglade Windows. I have renovated many houses and it’s rare to deal with such an excellent professional company. I had a problem with one set of Heritage doors not fitting properly, it turns out the fitters I used hadn’t installed them correctly, not only did Everglade arrange for people to come around to help, but they rectified the original installer’s mistake. The guys they sent round were brilliant, they said the doors were a couple of millimetres out but nothing bad, they managed to fix them by putting in a couple of shims, I’m delighted and thank you again to all at Everglade, a really top company and a pleasure to deal with. From start to finish I’ve dealt with three people, Magda, Dave, and Bhavik, all of which have been incredibly helpful. A top team in a top company, Highly recommended, Steve Poole
- Punit ShahI can't believe it! A double glazing company which does exactly what they say they would do. I used them for my bi-fold doors which were outsized and designed specifically for my new extention. Honest, reliable, excellent product,. excellent service. Sailesh who I mostly met with was very helpful indeed. Highly recommended.
- Dharshini SanguhanWe had crittle style windows & doors fitted by Everglade in June 2019. The representative, Vince spent a lot of time with us in designing a good fit for our unusual sized openings. All looked good after fitting. However there were some problems with one of the doors about a month after the fitting. But it was resolved to our satisfaction by the second lot of fitters who were excellent. The finished look is really great.
- SheenaBrilliant company from beginning to end. Worked to our requirements, provided detailed quotes, took time to answer questions and provided lovely fitters who were so clean and tidy! I wouldn't hesitate to recommend them.
- Ann AckermanJust had patio doors fitted. Everglade Windows have been a delight to deal with from first enquiry to fitting. Everyone I have dealt with have been efficient and considerate and I can’t thank the fitters enough for their politeness, efficiency and tidiness. Would very highly recommend Everglade to anyone wanting to replace their windows/doors.
- MarkHad 12 "A rated" windows installed in July, by Nick, who was great. He cleaned up after each window, and there is no need for any internal decoration. Surprised he could do all by himself, and from the inside only on upstairs windows, but that saved on getting scaffolding in over the Conservatory. Nearly a month after installation, we are really pleased with the windows and finish. We can no longer hear our neighbour come home and close his car doors, which on our old windows even when closed, sounded like we did not have any. So sound proofing a massive improvement, as Frames and Glass appear much thicker than my old windows. New external sills fitted. Obviously hoping when winter arrives, will keep us nice and warm. Thanks to Nick and Mike at Everglade, and all the support guys who made them.
- Chris GWe bought some aluminium windows and bifold doors from everglades. We dealt with Sailesh and Bhavik, they were really helpful and the product is fantastic. We would definitely use them again and would recommend them.
- Babita RikhiI am so delighted with my new windows and front door. Everglade windows are a highly experienced organization, they have a great range of quality products, offered me a very competitive price and above all, an exceptional, outstanding customer service; I could not recommend them and the team highly enough! Vincent, Gary, Dean, and the installation team, were all on hand through my entire installation and they dealt with any issues promptly and professionally. Everglade windows were recommended to me and I have absolutely no hesitation in recommending them too !
- Andrew KempVery professional service, sales rep Mr Vince Peeris very vey helpful, installers did excellent job without leaving a single mark on the walls, quality of the window/doors outstanding. I am a happy customer. Andrew Kemp
- Linda Herman"I received excellent customer support, and quickly. Thank you so much!"
- Gopal PatelExcellent service. No job is too big or small. From initial contact through to the installation, we found the entire team to be very professional, helpful and friendly. Cannot recommend highly enough. Thank you!
- A Rotimipleasant experience with Everglade at every stage of the process. can't thank them enough.
- MichaelEverglade supplied and installed a full set of double glazed windows and doors for our charity centre including some bespoke large windows to replace old, single glazed units. Our charity centre building is an old Nat West bank and we had to work with Everglade get the right look so that it looked in keeping with the rest of the building design. The guys did an amazing job, replicating the previous window features and 'box' design. It looks fantastic and is superb quality. Nothing was too much trouble, they even came on a Sunday to replace the security bars for us. A great service from a great company who seem to really care about quality and customer service.
- Claudia MeszarosWe came to Everglade after a horrific experience with a cowboy builder who claimed to be FENSA certified, and who botched part of the job then ran off with the rest of the money.
We were reassured by Everglade's professional credentials and the positive reviews on various platforms (we have done our research!).
Salim from the sales team is extremely patient, and he's answered our many questions without delay before purchasing and even after the job was completed.
Their products are of the highest quality - we ordered a Solidor composite front door and a pair of uPVc French patio doors. Some suppliers - including Anglian - refuse to replicate the existing French door design for our living room as the opening was only 100cm, but it was not an issue for Everglade.
They also take credit cards during the ordering process, which added to our peace of mind.
The doors arrived sooner than expected after ordering and installation was swiftly booked in. The installers who attended on the day, were very polite and respectful and they covered everything up to ensure the flooring and frunishings were not damaged (other traders would not bother, in my experience). They did arrive quite late, but were willing to come back the next day to finish the job but due to work, this didn't work for us, so they booked it in for first thing that Saturday which suited us fine - and I was impressed that they were able to offer a Saturday slot.
They stayed until I was perfectly happy - as the patio doors, due to their narrow size were quite difficult to level evenly, but the installers ensured they didn't leave before it was spot on.
We had a small issue with our light fitting being knocked and a drop breaking, but they replaced it without an issue and there was no harm done.
One feedback I would have is that when old timber doors are removed, obviously there is some extent of damage expected to plastering/ window frame etc. We had quite a large chunk of plaster falling off when the old doorframe was removed, and the outer timber doorframe cracked in the middle. This in itself is not an issue, as due to the age of the building (a period property) this isn't unexpected, however I don't think the installers had the correct products with them to carry out the repairs. The crack in the doorframe was filled with silicone, where wood filler should have been used, as the silicone has to be removed before it can be painted over since wood paint will not stick to silicone. Visually, the white silicone does the job, but when you get to painting the frame it creates more work.
Similarly, the missing chunk of plaster was filled with cement/mortar (what they use around the windows when they are replaced and work well on external brick walls, but not on internal ones), instead of a plaster or filler. In order to get mortar even, you need an angle grinder as a normal sander will not work. I had to chisel off the cement filling and re-fill with appropriate filler before being able to paint over and correct the wall.
Again, these are not huge issues, and luckily I was able to correct them myself, but some extent of DIY knowledge was required. Easily rectified by the installers having a pot of filler on them when attending jobs!
All in all, we are very happy with the new doors and the customer service provided by Salim has been excellent. Luckily we haven't got any more doors, but will definitely use them again in the future if required and will happily recommend them to friends & family. - Anja, LondonChabane was very professional and helpful. I had bad experiences with other salesmen from other companies who assumed because I had a little child with me I was neither the decision maker nor would I be able to afford certain products … Chabane was not only patient when my daughter got restless but also treated me with respect. This in combination with the solid quality of the door itself was a determining factor for placing an order … Overall really happy with everything and would recommend Everglade.
- Babita RikhiI am so delighted with my new windows and front door. Everglade windows are a highly experienced organization, they have a great range of quality products, offered me a very competitive price and above all, an exceptional, outstanding … More
- Alex Forbesreally impressed with everglade throughout. They had been recommended to us and we were not disappointed. Lovely show room, v knowledgeable and helpful staff and great doors.