Homeowner Reviews

Great doors, and really good service. Really impressed…we were not disappointed. Lovely showroom, very knowledgeable and helpful staff.

Very professional and personal approach from both the sales and installation team. I am very impressed. In today’s society of cuts, cuts, cuts it makes such a pleasant change to deal with people who are polite, friendly, approachable, personable and professional.

We came to Everglade after a horrific experience with a cowboy builder who claimed to be FENSA certified, and who botched part of the job then ran off with the rest of the money.

We were reassured by Everglade's professional credentials and the positive reviews on various platforms (we have done our research!).
Salim from the sales team is extremely patient, and he's answered our many questions without delay before purchasing and even after the job was completed.
Their products are of the highest quality - we ordered a Solidor composite front door and a pair of uPVc French patio doors. Some suppliers - including Anglian - refuse to replicate the existing French door design for our living room as the opening was only 100cm, but it was not an issue for Everglade.

They also take credit cards during the ordering process, which added to our peace of mind.

The doors arrived sooner than expected after ordering and installation was swiftly booked in. The installers who attended on the day, were very polite and respectful and they covered everything up to ensure the flooring and frunishings were not damaged (other traders would not bother, in my experience). They did arrive quite late, but were willing to come back the next day to finish the job but due to work, this didn't work for us, so they booked it in for first thing that Saturday which suited us fine - and I was impressed that they were able to offer a Saturday slot.

They stayed until I was perfectly happy - as the patio doors, due to their narrow size were quite difficult to level evenly, but the installers ensured they didn't leave before it was spot on.

We had a small issue with our light fitting being knocked and a drop breaking, but they replaced it without an issue and there was no harm done.

One feedback I would have is that when old timber doors are removed, obviously there is some extent of damage expected to plastering/ window frame etc. We had quite a large chunk of plaster falling off when the old doorframe was removed, and the outer timber doorframe cracked in the middle. This in itself is not an issue, as due to the age of the building (a period property) this isn't unexpected, however I don't think the installers had the correct products with them to carry out the repairs. The crack in the doorframe was filled with silicone, where wood filler should have been used, as the silicone has to be removed before it can be painted over since wood paint will not stick to silicone. Visually, the white silicone does the job, but when you get to painting the frame it creates more work.

Similarly, the missing chunk of plaster was filled with cement/mortar (what they use around the windows when they are replaced and work well on external brick walls, but not on internal ones), instead of a plaster or filler. In order to get mortar even, you need an angle grinder as a normal sander will not work. I had to chisel off the cement filling and re-fill with appropriate filler before being able to paint over and correct the wall.

Again, these are not huge issues, and luckily I was able to correct them myself, but some extent of DIY knowledge was required. Easily rectified by the installers having a pot of filler on them when attending jobs!

All in all, we are very happy with the new doors and the customer service provided by Salim has been excellent. Luckily we haven't got any more doors, but will definitely use them again in the future if required and will happily recommend them to friends & family.

Excellent pre-sales service and post-fitting customer care. The product (windows & bi-folding doors) have made a huge difference to the look of our house as well as the warmth inside! We have used Everglade on 2 separate occasions and have been very happy both times.

We were very impressed with the service provided by the Everglade team. In particular their fitting service was amazing. They did an amazing job – completely changed my impression of tradesmen!! Really well spoken, polite and efficient in all the work.

Everglade has a very large showroom which was very useful for us. Their staff are very knowledgeable and they have a good selection of quality products. They were a lot more high end than other companies we came across. The fitting team did an excellent job and were very tidy and polite. Overall wonderful experience. Thanks

Overall the short time between my initial inquiry to the completed installation made the whole process very convenient. All the staff that I dealt with were friendly and gave quick responses to my questions.

I will be writing another review in a couple of months when instalation is fully finished and we move in the house. Here is my review for the process so far. Aluminium Windows product is very good. I am very happy with sales process and delivery in tight timescales. Vince was amazing durring sales process always available on phone and email anwering our questions even during his holidays. He went the extra mile and made sure we get the design we wanted. Everglade arranged timely delivery and stuck to their promised date as opposed to another big glasing supplier I dealt with. Their surveyor was very professional and aware of latest regulations and design trends. Everglade has installation was perfect without wasting time for our builders. Payment process was flexible and smooth. There are a couple of things outstanding but i am sure everglade will do good job like the initial install. I will highly recommend Everglade.

We had double glazing installed and are very pleased with the end result. Great service from the design and install teams. Thank you Vince for your design service, technical survey with Ken and to Ravis team for the installation on site, they were great!. The windows look really good.

really impressed with everglade throughout. They had been recommended to us and we were not disappointed. Lovely show room, v knowledgeable and helpful staff and great doors.

I had a great experience working with Everglade Windows. I initially found them while searching for a window and door company in the North London area for some residential renovation projects I was managing. Their professionalism and knowledge stood out, which led me to choose them for my own home as well. When planning the windows for our home, the team offered excellent ideas that helped us select the right windows for each space. Their input really ensured we made the best decisions in terms of both style and functionality. A highlight was visiting their showroom and seeing the assembly line in action. It was clear they take real pride in their work, and the quality of their products came through in the care and detail they put into the manufacturing process.

pleasant experience with Everglade at every stage of the process. can't thank them enough.

An all-round great experience. I came away with an outstanding wealth of information on Everglade Windows' offerings. Dave Connell was exceptional in terms of knowledge and experience.

“We were very happy and comfortable speaking with Sailesh and Bhavik throughout the whole process. Keep up the outstanding work and look forward to recommending Everglade when my friends and family see our amazing new windows and doors.”

Good quality windows and installation done professionally. They were one of the more expensive quotes we got but this has been justified by the excellent after care they have provided.

The work by Double Glazing has been carried out from 20th May 24 to 23rd May 24. … More

I was delighted with all my dealings with your company

Aluminium windows and huge patio doors Having visited a number of aluminium manufacturers we decided to use Everglade for our windows and the patio doors on our kitchen extension. The service they provided and the information about the products was great. They were also the only company that were able to install huge patio doors (2.7 metres). We are very pleased with the results. The quality is excellent. We had an issue with the hinges on one window and they immediately came out and changed them. Everglade is a nice, trustworthy company with good products and a good service mentality. Their price is in the mid range but I think it is good value for the products supplied. I would not hesitate to recommend them.

Best on the market for quality and competitive prices...

I recently had my windows replaced by Everglade. The service from the initial consultation, right through to the fitting was exemplary. We're really pleased with the final result and will be recommending their services to family and friends.

Really good product and excellent customer service. I would highly recommend this company.

I rarely bother to review companies but I’m making an exception with Everglade Windows. I have renovated many houses and it’s rare to deal with such an excellent professional company. I had a problem with one set of Heritage doors not fitting properly, it turns out the fitters I used hadn’t installed them correctly, not only did Everglade arrange for people to come around to help, but they rectified the original installer’s mistake. The guys they sent round were brilliant, they said the doors were a couple of millimetres out but nothing bad, they managed to fix them by putting in a couple of shims, I’m delighted and thank you again to all at Everglade, a really top company and a pleasure to deal with. From start to finish I’ve dealt with three people, Magda, Dave, and Bhavik, all of which have been incredibly helpful. A top team in a top company, Highly recommended,

No fuss. Pure getting it done spirit. Great knowledge throughout and extremely efficient fixing team.

We’ve looked at various companies prior to Everglade and it was NOT pleasant experience. We’ve spent lot of time talking and waiting for answers to our questions which more often than not had to span two or more layers upstream to be dealt with. We’ve clocked up hundreds of miles on the road visiting showrooms whenever one existed. We’ve used Everglade to build us large sliding aluminium doors, kitchen window to match and front door with sidelights. We must say that we are very happy with the service and the product. When visited Everglade we were met by polite receptionist (Mina I believe). We were introduced to very pleasant and friendly YET professional sales advisor. Chabane answered most of our questions on first instance, he drove us around to view similar products and kept us well informed and updated at all times throughout the process. Everglade have large and bright showroom which was key for us. In addition all of the staff members that we’ve spoken to, including their in-house installers (particularly Julian) are knowledgeable. We'd like to also pass our thanks to Bhavik (the installation manager); he was in no rush when he took his time and joined Chabane at the early stage of the sale to explain some of the technical inquiries. Well done Everglade, and keep up the good work.

Brilliant company from beginning to end. Worked to our requirements, provided detailed quotes, took time to answer questions and provided lovely fitters who were so clean and tidy! I wouldn't hesitate to recommend them.

I am so delighted with my new windows and front door. Everglade windows are a highly experienced organization, they have a great range of quality products, offered me a very competitive price and above all, an exceptional, outstanding customer service; I could not recommend them and the team highly enough! Vincent, Gary, Dean, and the installation team, were all on hand through my entire installation and they dealt with any issues promptly and professionally. Everglade windows were recommended to me and I have absolutely no hesitation in recommending them too !

We had crittle style windows & doors fitted by Everglade in June 2019. The representative, Vince spent a lot of time with us in designing a good fit for our unusual sized openings. All looked good after fitting. However there were some problems with one of the doors about a month after the fitting. But it was resolved to our satisfaction by the second lot of fitters who were excellent. The finished look is really great.

One of the window hinge was broken in my double glazed windows installed by Everglade. The broken hinge replaced.Their service was super quick and their support staff were very curtious. Thank you.

Superb all around, quality of product, fitting and customer care.

Everglade has a very large showroom which was very useful for us. Their staff are very knowledgeable and they have a good selection of quality products. They were a lot more high end than other companies we came across. The fitting team did an excellent job and were very tidy and polite. Overall wonderful experience. Thanks