Homeowner Reviews
We love receiving feedback from happy customers.
These are some comments we’ve had from happy homeowners who have chosen Everglade Windows products for their home improvements.
- Babita RikhiI am so delighted with my new windows and front door. Everglade windows are a highly experienced organization, they have a great range of quality products, offered me a very competitive price and above all, an exceptional, outstanding customer service; I could not recommend them and the team highly enough! Vincent, Gary, Dean, and the installation team, were all on hand through my entire installation and they dealt with any issues promptly and professionally. Everglade windows were recommended to me and I have absolutely no hesitation in recommending them too !
- Keith, MiddlesexVery professional and personal approach from both the sales and installation team. I am very impressed. In today’s society of cuts, cuts, cuts it makes such a pleasant change to deal with people who are polite, friendly, approachable, personable and professional.
- harshal padhyeI will be writing another review in a couple of months when instalation is fully finished and we move in the house. Here is my review for the process so far. Aluminium Windows product is very good. I am very happy with sales process and … More
- Neil, St AlbansWe like aïr’s slim central locking sightline and it’s got a really smooth glide.
- Francesca LaneEverglade has a very large showroom which was very useful for us. Their staff are very knowledgeable and they have a good selection of quality products. They were a lot more high end than other companies we came across. The fitting team did an excellent job and were very tidy and polite. Overall wonderful experience. Thanks
- GREAT GLAZING GROUPBest on the market for quality and competitive prices...
- Freddie dsI have used Everglade Windows since 2000. I have just had large bay windows installed in one of my properties. They are professional, reliable, responsive and hassle free to work with it. The quality of the windows are excellent. I did get quotes and demonstrations from other suppliers in the past and was horrified at their sales methods and pricing structures. I would highly recommend Everglade and will use them in the future.
- Ramesh ParekhThe work by Double Glazing has been carried out from 20th May 24 to 23rd May 24. … More
- EvanspairSuperb all around, quality of product, fitting and customer care.
- Chris GWe bought some aluminium windows and bifold doors from everglades. We dealt with Sailesh and Bhavik, they were really helpful and the product is fantastic. We would definitely use them again and would recommend them.
- Punit ShahI can't believe it! A double glazing company which does exactly what they say they would do. I used them for my bi-fold doors which were outsized and designed specifically for my new extention. Honest, reliable, excellent product,. excellent service. Sailesh who I mostly met with was very helpful indeed. Highly recommended.
- Julian, EalingOverall the short time between my initial inquiry to the completed installation made the whole process very convenient. All the staff that I dealt with were friendly and gave quick responses to my questions.
- Babita RikhiI am so delighted with my new windows and front door. Everglade windows are a highly experienced organization, they have a great range of quality products, offered me a very competitive price and above all, an exceptional, outstanding … More
- asifaWe had a sliding door and windows installed today in our loft - everything seems to have gone without a hitch. Very professional installers. It's early days but the products look to be of a high quality. A special thank you to Vincent who explained everything very clearly at the showroom and was very patient with us when we had to change plans at the last minute. AJ, Ealing
- Claudia MeszarosWe came to Everglade after a horrific experience with a cowboy builder who claimed to be FENSA certified, and who botched part of the job then ran off with the rest of the money.
We were reassured by Everglade's professional credentials and the positive reviews on various platforms (we have done our research!).
Salim from the sales team is extremely patient, and he's answered our many questions without delay before purchasing and even after the job was completed.
Their products are of the highest quality - we ordered a Solidor composite front door and a pair of uPVc French patio doors. Some suppliers - including Anglian - refuse to replicate the existing French door design for our living room as the opening was only 100cm, but it was not an issue for Everglade.
They also take credit cards during the ordering process, which added to our peace of mind.
The doors arrived sooner than expected after ordering and installation was swiftly booked in. The installers who attended on the day, were very polite and respectful and they covered everything up to ensure the flooring and frunishings were not damaged (other traders would not bother, in my experience). They did arrive quite late, but were willing to come back the next day to finish the job but due to work, this didn't work for us, so they booked it in for first thing that Saturday which suited us fine - and I was impressed that they were able to offer a Saturday slot.
They stayed until I was perfectly happy - as the patio doors, due to their narrow size were quite difficult to level evenly, but the installers ensured they didn't leave before it was spot on.
We had a small issue with our light fitting being knocked and a drop breaking, but they replaced it without an issue and there was no harm done.
One feedback I would have is that when old timber doors are removed, obviously there is some extent of damage expected to plastering/ window frame etc. We had quite a large chunk of plaster falling off when the old doorframe was removed, and the outer timber doorframe cracked in the middle. This in itself is not an issue, as due to the age of the building (a period property) this isn't unexpected, however I don't think the installers had the correct products with them to carry out the repairs. The crack in the doorframe was filled with silicone, where wood filler should have been used, as the silicone has to be removed before it can be painted over since wood paint will not stick to silicone. Visually, the white silicone does the job, but when you get to painting the frame it creates more work.
Similarly, the missing chunk of plaster was filled with cement/mortar (what they use around the windows when they are replaced and work well on external brick walls, but not on internal ones), instead of a plaster or filler. In order to get mortar even, you need an angle grinder as a normal sander will not work. I had to chisel off the cement filling and re-fill with appropriate filler before being able to paint over and correct the wall.
Again, these are not huge issues, and luckily I was able to correct them myself, but some extent of DIY knowledge was required. Easily rectified by the installers having a pot of filler on them when attending jobs!
All in all, we are very happy with the new doors and the customer service provided by Salim has been excellent. Luckily we haven't got any more doors, but will definitely use them again in the future if required and will happily recommend them to friends & family. - Jay, Middlesex“We were very happy and comfortable speaking with Sailesh and Bhavik throughout the whole process. Keep up the outstanding work and look forward to recommending Everglade when my friends and family see our amazing new windows and doors.”
- Chiraag ShahGood quality windows and installation done professionally. They were one of the more expensive quotes we got but this has been justified by the excellent after care they have provided.
- K NaikI had a great experience working with Everglade Windows. I initially found them while searching for a window and door company in the North London area for some residential renovation projects I was managing. Their professionalism and … More
- SheenaBrilliant company from beginning to end. Worked to our requirements, provided detailed quotes, took time to answer questions and provided lovely fitters who were so clean and tidy! I wouldn't hesitate to recommend them.
- A Rotimipleasant experience with Everglade at every stage of the process. can't thank them enough.
- Winnie FreedI was delighted with all my dealings with your company
- Marie KellyAluminium windows and huge patio doors Having visited a number of aluminium manufacturers we decided to use Everglade for our windows and the patio doors on our kitchen extension. The service they provided and the information about the products was great. They were also the only company that were able to install huge patio doors (2.7 metres). We are very pleased with the results. The quality is excellent. We had an issue with the hinges on one window and they immediately came out and changed them. Everglade is a nice, trustworthy company with good products and a good service mentality. Their price is in the mid range but I think it is good value for the products supplied. I would not hesitate to recommend them.
- Johnson “johnsonG” GabrielAn all-round great experience. I came away with an outstanding wealth of information on Everglade Windows' offerings. Dave Connell was exceptional in terms of knowledge and experience.
- Gopal PatelExcellent service. No job is too big or small. From initial contact through to the installation, we found the entire team to be very professional, helpful and friendly. Cannot recommend highly enough. Thank you!
- rakesh kumarEverglade supplied a large patio door on time and in a very professional manner. My builder installed the door but there was a slight misalignment with the lock. The fitters from Everglade came quickly and fixed the problem brilliantly. Great job customer support.
- Alex, LondonGreat doors, and really good service. Really impressed…we were not disappointed. Lovely showroom, very knowledgeable and helpful staff.
- Bryony, LondonFor us, the experience was excellent from beginning to end and we’ve already recommended your company to a friend. The doors look fantastic and have transformed our kitchen diner. The guarantee is the icing on the cake. Thank you.
- harshal padhyeI will be writing another review in a couple of months when instalation is fully finished and we move in the house. Here is my review for the process so far. Aluminium Windows product is very good. I am very happy with sales process and delivery in tight timescales. Vince was amazing durring sales process always available on phone and email anwering our questions even during his holidays. He went the extra mile and made sure we get the design we wanted. Everglade arranged timely delivery and stuck to their promised date as opposed to another big glasing supplier I dealt with. Their surveyor was very professional and aware of latest regulations and design trends. Everglade has installation was perfect without wasting time for our builders. Payment process was flexible and smooth. There are a couple of things outstanding but i am sure everglade will do good job like the initial install. I will highly recommend Everglade.
- Anja, LondonChabane was very professional and helpful. I had bad experiences with other salesmen from other companies who assumed because I had a little child with me I was neither the decision maker nor would I be able to afford certain products … Chabane was not only patient when my daughter got restless but also treated me with respect. This in combination with the solid quality of the door itself was a determining factor for placing an order … Overall really happy with everything and would recommend Everglade.
- Ann AckermanJust had patio doors fitted. Everglade Windows have been a delight to deal with from first enquiry to fitting. Everyone I have dealt with have been efficient and considerate and I can’t thank the fitters enough for their politeness, efficiency and tidiness. Would very highly recommend Everglade to anyone wanting to replace their windows/doors.