Homeowner Reviews
We love receiving feedback from happy customers.
These are some comments we’ve had from happy homeowners who have chosen Everglade Windows products for their home improvements.
- rakesh kumarEverglade supplied a large patio door on time and in a very professional manner. My builder installed the door but there was a slight misalignment with the lock. The fitters from Everglade came quickly and fixed the problem brilliantly. Great job customer support.
- Babita RikhiI am so delighted with my new windows and front door. Everglade windows are a highly experienced organization, they have a great range of quality products, offered me a very competitive price and above all, an exceptional, outstanding … More
- Anish PatelWe had double glazing installed and are very pleased with the end result. Great service from the design and install teams. Thank you Vince for your design service, technical survey with Ken and to Ravis team for the installation on site, they were great!. The windows look really good.
- Brian, MiddlesexJust a great experience from the initial visit to the showroom to when the windows were fitted. Minimum disruption caused – the installers of the windows were a total credit to your company (can they be recommended for a thank you award as they were great guys). Would gladly recommend your company to anyone.
- Mark ConyersReally good product and excellent customer service. I would highly recommend this company.
- Linda Herman"I received excellent customer support, and quickly. Thank you so much!"
- Keith, MiddlesexVery professional and personal approach from both the sales and installation team. I am very impressed. In today’s society of cuts, cuts, cuts it makes such a pleasant change to deal with people who are polite, friendly, approachable, personable and professional.
- Joe ChingNo fuss. Pure getting it done spirit. Great knowledge throughout and extremely efficient fixing team.
- Andrew KempVery professional service, sales rep Mr Vince Peeris very vey helpful, installers did excellent job without leaving a single mark on the walls, quality of the window/doors outstanding. I am a happy customer. Andrew Kemp
- Joe, ColchesterWe love the sightlines and the very square profile of the frame. The clever engineering of the stainless steel wheels gives the heavy panes a really easy glide.
- Johnson “johnsonG” GabrielAn all-round great experience. I came away with an outstanding wealth of information on Everglade Windows' offerings. Dave Connell was exceptional in terms of knowledge and experience.
- Ramesh ParekhThe work by Double Glazing has been carried out from 20th May 24 to 23rd May 24. … More
- Gopal PatelExcellent service. No job is too big or small. From initial contact through to the installation, we found the entire team to be very professional, helpful and friendly. Cannot recommend highly enough. Thank you!
- Punit ShahI can't believe it! A double glazing company which does exactly what they say they would do. I used them for my bi-fold doors which were outsized and designed specifically for my new extention. Honest, reliable, excellent product,. excellent service. Sailesh who I mostly met with was very helpful indeed. Highly recommended.
- Neil, St AlbansWe like aïr’s slim central locking sightline and it’s got a really smooth glide.
- Arun BuddhanGreat Service from Vincent for handling our purchase of Air Sliding doors. Highly recommend for best quality for price from all the various sliding doors I viewed.
- Claudia MeszarosWe came to Everglade after a horrific experience with a cowboy builder who claimed to be FENSA certified, and who botched part of the job then ran off with the rest of the money.
We were reassured by Everglade's professional credentials and the positive reviews on various platforms (we have done our research!).
Salim from the sales team is extremely patient, and he's answered our many questions without delay before purchasing and even after the job was completed.
Their products are of the highest quality - we ordered a Solidor composite front door and a pair of uPVc French patio doors. Some suppliers - including Anglian - refuse to replicate the existing French door design for our living room as the opening was only 100cm, but it was not an issue for Everglade.
They also take credit cards during the ordering process, which added to our peace of mind.
The doors arrived sooner than expected after ordering and installation was swiftly booked in. The installers who attended on the day, were very polite and respectful and they covered everything up to ensure the flooring and frunishings were not damaged (other traders would not bother, in my experience). They did arrive quite late, but were willing to come back the next day to finish the job but due to work, this didn't work for us, so they booked it in for first thing that Saturday which suited us fine - and I was impressed that they were able to offer a Saturday slot.
They stayed until I was perfectly happy - as the patio doors, due to their narrow size were quite difficult to level evenly, but the installers ensured they didn't leave before it was spot on.
We had a small issue with our light fitting being knocked and a drop breaking, but they replaced it without an issue and there was no harm done.
One feedback I would have is that when old timber doors are removed, obviously there is some extent of damage expected to plastering/ window frame etc. We had quite a large chunk of plaster falling off when the old doorframe was removed, and the outer timber doorframe cracked in the middle. This in itself is not an issue, as due to the age of the building (a period property) this isn't unexpected, however I don't think the installers had the correct products with them to carry out the repairs. The crack in the doorframe was filled with silicone, where wood filler should have been used, as the silicone has to be removed before it can be painted over since wood paint will not stick to silicone. Visually, the white silicone does the job, but when you get to painting the frame it creates more work.
Similarly, the missing chunk of plaster was filled with cement/mortar (what they use around the windows when they are replaced and work well on external brick walls, but not on internal ones), instead of a plaster or filler. In order to get mortar even, you need an angle grinder as a normal sander will not work. I had to chisel off the cement filling and re-fill with appropriate filler before being able to paint over and correct the wall.
Again, these are not huge issues, and luckily I was able to correct them myself, but some extent of DIY knowledge was required. Easily rectified by the installers having a pot of filler on them when attending jobs!
All in all, we are very happy with the new doors and the customer service provided by Salim has been excellent. Luckily we haven't got any more doors, but will definitely use them again in the future if required and will happily recommend them to friends & family. - Marie KellyAluminium windows and huge patio doors Having visited a number of aluminium manufacturers we decided to use Everglade for our windows and the patio doors on our kitchen extension. The service they provided and the information about the products was great. They were also the only company that were able to install huge patio doors (2.7 metres). We are very pleased with the results. The quality is excellent. We had an issue with the hinges on one window and they immediately came out and changed them. Everglade is a nice, trustworthy company with good products and a good service mentality. Their price is in the mid range but I think it is good value for the products supplied. I would not hesitate to recommend them.
- Francesca LaneEverglade has a very large showroom which was very useful for us. Their staff are very knowledgeable and they have a good selection of quality products. They were a lot more high end than other companies we came across. The fitting team did an excellent job and were very tidy and polite. Overall wonderful experience. Thanks
- K NaikI had a great experience working with Everglade Windows. I initially found them while searching for a window and door company in the North London area for some residential renovation projects I was managing. Their professionalism and … More
- Jay, Middlesex“We were very happy and comfortable speaking with Sailesh and Bhavik throughout the whole process. Keep up the outstanding work and look forward to recommending Everglade when my friends and family see our amazing new windows and doors.”
- Winnie FreedI was delighted with all my dealings with your company
- Dharshini SanguhanWe had crittle style windows & doors fitted by Everglade in June 2019. The representative, Vince spent a lot of time with us in designing a good fit for our unusual sized openings. All looked good after fitting. However there were some problems with one of the doors about a month after the fitting. But it was resolved to our satisfaction by the second lot of fitters who were excellent. The finished look is really great.
- Steve"I love your product! I would recommend this to anyone. What a great find!"
- harshal padhyeI will be writing another review in a couple of months when instalation is fully finished and we move in the house. Here is my review for the process so far. Aluminium Windows product is very good. I am very happy with sales process and … More
- Babita RikhiI am so delighted with my new windows and front door. Everglade windows are a highly experienced organization, they have a great range of quality products, offered me a very competitive price and above all, an exceptional, outstanding customer service; I could not recommend them and the team highly enough! Vincent, Gary, Dean, and the installation team, were all on hand through my entire installation and they dealt with any issues promptly and professionally. Everglade windows were recommended to me and I have absolutely no hesitation in recommending them too !
- EvanspairSuperb all around, quality of product, fitting and customer care.
- Mr HoxaEverglade was recommended to me by a friend. I wanted a bi fold door for an extension and also a front door. The showroom was bright and airy and all the doors I wanted to see were on display which was useful especially when looking at the bi fold door as I could hands on see how it worked. The salesperson was very knowledgeable and took time to go through the different options with us. We didn't feel rushed at all and met a few times before placing our order. He was also really accommodating with the installation of the bifold door as the builders were delayed and we had to push back the original installation date. The fitters themselves worked quickly and didn't leave a mess. They went through how to use everything before they left and we are extremely pleased with the overall installation. Our new front door looks amazing and we've had lots of positive comments from visitors. Thank you for a job well done.
- Julian, EalingOverall the short time between my initial inquiry to the completed installation made the whole process very convenient. All the staff that I dealt with were friendly and gave quick responses to my questions.
- SamiWe’ve looked at various companies prior to Everglade and it was NOT pleasant experience. We’ve spent lot of time talking and waiting for answers to our questions which more often than not had to span two or more layers upstream to be dealt with. We’ve clocked up hundreds of miles on the road visiting showrooms whenever one existed. We’ve used Everglade to build us large sliding aluminium doors, kitchen window to match and front door with sidelights. We must say that we are very happy with the service and the product. When visited Everglade we were met by polite receptionist (Mina I believe). We were introduced to very pleasant and friendly YET professional sales advisor. Chabane answered most of our questions on first instance, he drove us around to view similar products and kept us well informed and updated at all times throughout the process. Everglade have large and bright showroom which was key for us. In addition all of the staff members that we’ve spoken to, including their in-house installers (particularly Julian) are knowledgeable. We'd like to also pass our thanks to Bhavik (the installation manager); he was in no rush when he took his time and joined Chabane at the early stage of the sale to explain some of the technical inquiries. Well done Everglade, and keep up the good work.